How can I leave feedback on a solved support ticket?

After the resolution of your support ticket, you will receive an email with the subject "Request #: How would you rate the support you received?".  This email is designed to give you an opportunity to provide feedback for the support team.

In the email, you will see two options in blue - Good, I'm satisfied and Bad, I'm unsatisfied.

By clicking on one of these options, you can evaluate the ticket and our work based on your satisfaction level.

Once you click on either option, you will be redirected to the Support page, where you can leave a comment or add further details about your feedback in the relevant box provided.


Your perspective and feedback are valuable to us, as they enable us continually improve our services.

Therefore, we encourage you provide us with your honest feedback and share any suggestions, compliments, or concerns you may have.

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